We have more good news resulting from the 2013 J.D. Power Awards. Honda of Canada Mfg. Plant in Alliston, Ontario has been awarded the bronze plant ranking for North/South America in the 2013 J.D. Power Initial Quality Survey. Not only has the plant been recognized individually, but the Honda Civic, Canada’s best-selling vehicle for the last 15 years won for initial quality in the compact car category. Honda CR-V and Ridgeline also placed first in their categories for initial quality.
Betty Jones, Quality Division Manager for Honda of Canada Mfg was quoted the following: “These results are validation of the dedication of our Associates…our Associates work exceptionally hard to produce the best possible quality for our customers, so it is encouraging to see those efforts reflected in this year’s results. We are particularly thrilled to see Civic win its category because the 2013 Civic has some significant changes from its predecessor.”
This annual survey, now in its 27th year, closely measures the number of problems on 2013 vehicles reported after 90 days from purchase and ran from February to May of this year. This survey had many updates, including more consumer feedback with particular focus to newer technologies such as: lane departure warning, navigation and voice activated systems.
By: Amy Cochren
Credit: Honda Canada, autos.jdpower.com