Tag Archives: J.D. Power Quality Survey

Consumer Reports Names 2014 Impala Best New Sedan

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We have had a lot of good news lately regarding the 6th Generation Chevrolet Impala.  Whether it was this week’s 5 star safety score, awarded by the U.S. National Highway Traffic Safety Administration’s New Car Assessment Program or GM’s most recent J.D. Power Awards, which made them the only non-luxury brand to rank in the top 5.2014impala

General Motor’s Director for North American Design said the following about the re-design of this famous flagship car. “We were challenged to create a new classic, but that didn’t mean relying on nostalgia.  This is very much a contemporary car, with design elements, craftsmanship and attention to detail that complement its advanced technologies.”

It was that vision that created the 2014 Chevrolet Impala and has Consumer Reports declaring it the highest-scoring sedan this year. Praising its overall elegance, the Impala has gone from a forgettable score of 64 – too low to recommend, to a score of 95 out of a possible 100 points. This not only makes the Impala top of its class, but one of the top rated vehicles Consumer Reports tested overall this year.  Only 2 cars had better scores then the Impala and they were; Tesla Model S and the BMW 135iCoupe.  It should be notably mentioned that this is the first time an American sedan has held this standing in the last 20 years.

Chevrolet’s new saying “Finding New Road’s” truly defines the 2014 Impala.

If you would like more information on this award winning vehicle or if you would like to schedule a test drive, please visit us at www.queenstonchev.com today!

By: Amy Cochren

Credit: Consumerreports.org, GM Canada

J.D. Power Awards Honda of Canada Mfg.

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We have more good news resulting from the 2013 J.D. Power Awards.  Honda of Canada Mfg. Plant in Alliston, Ontario has been awarded the bronze plant ranking for North/South America in the 2013 J.D. Power Initial Quality Survey. Not only has the plant been recognized individually, but the Honda Civic, Canada’s best-selling vehicle for the last 15 years won for initial quality in the compact car category.  Honda CR-V and Ridgeline also placed first in their categories for initial quality.

Betty Jones, Quality Division Manager for Honda of Canada Mfg was quoted the following: “These results are validation of the dedication of our Associates…our Associates work exceptionally hard to produce the best possible quality for our customers, so it is encouraging to see those efforts reflected in this year’s results.  We are particularly thrilled to see Civic win its category because the 2013 Civic has some significant changes from its predecessor.”

This annual survey, now in its 27th year, closely measures the number of problems on 2013 vehicles reported after 90 days from purchase and ran from February to May of this year.   This survey had many updates, including more consumer feedback with particular focus to newer technologies such as: lane departure warning, navigation and voice activated systems.

By: Amy Cochren

Credit: Honda Canada, autos.jdpower.com

GM tops benchmark J.D. Power Quality Study

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Exciting news!  General Motors has won 8 best vehicle awards in the J.D. Power Initial Quality Survey, with all GM brands ranking above the industry average this year! Topping the chart at number 2 is GMC, followed by Chevrolet, who jumped 10 spots from last year to land at number 5. Cadillac tied for 13th and Buick came in at 15.  What is even more exciting is that GMC and Chevrolet are the only two non-luxury brands to make the top 5. David Sargent, vice president of the global automotive practice at J.D. Power and author of the study said, “GM has the best quality of any corporation in the study, the first time it’s been on top.”  To us the dealer, this is solid confirmation, based on the opinions of General Motors customers, that we are producing the highest quality vehicles out there!

JD Power Quality Survey

This annual survey, now in its 27th year, closely measures the number of problems on 2013 vehicles reported after 90 days from purchase and ran from February to May of this year.   This survey had many updates, including more consumer feedback with particular focus to newer technologies such as: lane departure warning, navigation and voice activated systems.

As Chevrolet, Buick and GMC continue to improve the quality of their 2014 models, competitors such as Ford continue to experience a slump as they struggle with the quality of their technologies.  This year, they fell to 27 in the survey from the 5th spot last year.

These are exciting times for General Motors and Queenston Chevrolet Buick GMC.  We are proud of our product and thrilled about all the advancements in our award winning line-up.  If you are interested in any of our vehicles or have any questions, please visit us at http://www.queenstonchev.com.

By: Amy Cochren

Credit: GM Canada, autos.jdpower.com